Returns & Exchanges

We want you to be completely satisfied with your home transformation, which is why we offer a 30-day return policy for all unused and unopened d-c-fix products. Please ensure the original packaging is intact to qualify for a full refund to your original payment method.

1

Initiate Your Request

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

2

Pack Your Items

Securely place the unused rolls or films in their original packaging to prevent damage during transit back to our warehouse.

3

Ship the Package

Affix the provided return label to your parcel and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

4

Receive Your Refund

Once our quality control team inspects the returned items, we will process your refund within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing